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Serena to Dump Microsoft Exchange for Google Gmail, the Cloud Thu, 13 Nov 2008 13:32:07 -0500 Google scores a coup over Microsoft in the messaging and collaboration market as application development specialist Serena Software announces plans to replace Microsoft Exchange with Google Gmail. Serena expects to save $750,000 per year in the switch, which will roll out to all 800 employees by the end of 2008. - Serena Software expects to save $750,000 per year by shedding Microsoft Exchange Server in favor of Google's Gmail application for its 800 employees, officials of the Web development software maker told eWEEK Nov. 12. The move, slated to be completed by the end of 2008, is a coup for Google. ...   Taking a Look at Google Gmail Voice, Video Chat Tue, 11 Nov 2008 17:38:03 -0500 Google's Gmail group adds voice and video chat to the popular Web mail application. No telling whether Gmail chat with the new tool will give Skype a run for its money, but the free plug-in is available for Webcam users beginning Nov. 11. The tool is Google's latest move to make Gmail more of a unified communications and collaboration application. - ...   Mindjet Introduces Mind-Mapping Player Tue, 11 Nov 2008 15:17:22 -0500 Mindjet has been selling its MindManager visual collaboration software for a while, but the Mindjet Player offers a new twist: the ability to take mind maps and share them with other users. Meanwhile, MindManager 8 features new Web services functionality, an embedded browser and task management features. - ...   Google Brings Voice, Video Chat to Gmail Tue, 11 Nov 2008 15:02:39 -0500 Google ratchets up the communication factor by adding voice and video chat to its Gmail messaging and collaboration tool. Users with Webcams can download a free plug-in to access the application. It won't be confused with the Skype VOIP application or with more enterprise-tested apps from IBM, Microsoft and Cisco Systems, but Gmail is increasingly looking like an enterprise application thanks to such features. - Google Nov. 11 continued boosting the value of its Web e-mail application by launching voice and video chat for Gmail. The feature, which could put to rest speculation that Google will buy Skype why buy in this suspect economy when you can build? lets users converse with and see their contact...   Mindjet Player Offers Portable Visual Collaboration Maps Tue, 11 Nov 2008 12:41:31 -0500 This isn't your typical Microsoft, IBM or Cisco messaging and collaboration platform. Mindjet has introduced Mindjet Player, allowing users to take the visual maps they create in MindManager and convert them into Adobe Flash or PDF files for easy sharing. The application development coup should spark some new conversation about what's new in collaborative enterprise applications. - Mindjet, a maker of visual mapping software to improve knowledge worker productivity, Nov. 11 launched the latest version of its MindManager platform, a SAAS version, and a quot;player quot; that lets users share their collaboration maps with others. Lest you think MindManager is yet another...   Google Gmail Becoming More Enterprise-Friendly Mon, 10 Nov 2008 12:13:35 -0500 Google's Gmail application is getting increasingly robust. In fact, it hardly resembles the simple compose-send-receive Web mail app it launched as in 2004. New features, including gadgets that enable access to Google Docs and Google Calendar from Gmail and chat SMS features, indicate that Gmail is becoming a more enterprise-ready messaging and collaboration tool. First Gmail, then all of Google Apps? - Like most e-mail programs, Google's Gmail application began as a simple tool for composing, sending and receiving e-mail messages over the Internet. Those of you who haven't dusted off your Gmail accounts in a while, please do so now. You may well not recognize it from when it was launched in 2...   Intel CEO Touts Collaboration, Mobile Translation Device at Web 2.0 Show Thu, 06 Nov 2008 14:27:15 -0500 In demonstrations, Intel CEO Paul Otellini regales the Web 2.0 Summit audience with Intel's vision of enterprise social networking and shows a mobile device that runs language translation software. The future looks for application development experts who write messaging and collaboration applications for the enterprise. - SAN FRANCISCO-- Intel CEO Paul Otellini demonstrated social networking tools his programmers are working on to help the chipmaker's 86,000 employees in 120 companies around the world connect. Otellini, showing his wares at Web 2.0 Summit here Nov. 6 before joining event co-host John Battelle ...   Gordano Messaging Suite Adds Web 2.0 Client Fri, 31 Oct 2008 16:14:55 -0400 Among the new features in the Gordano Messaging Suite are an AJAX-based Webmail client and improved application integration. - ...   IBM Lotus Notes Continues to Improve Fri, 31 Oct 2008 16:13:18 -0400 With a new Eclipse-based Notes Desktop client and increased built-in capabilities such as a productivity suite, Lotus Notes keeps pace as an enterprise-class collaboration and messaging platform. - ...   Messaging Systems Deliver Options Fri, 31 Oct 2008 10:22:06 -0400 While it can sometime seem that Microsofts Exchange is the only corporate messaging and collaboration platform out there, businesses will find that there are many options out there that provide strong functionality and cutting edge features. eWeek Chief Technology Analyst Jim Rapoza looks at products from Gordano and IBM, as well as cloud based messaging alternatives. Click here to read Jim's reviews of Gordano Messaging Suite and Lotus Notes. - Video Content....   Google Brings Premier Edition SLA to Calendar, Docs, Sites, Talk Apps Thu, 30 Oct 2008 17:09:53 -0400 Google extends its Gmail SLA for users of Google Apps Premier Edition to Google Calendar, Google Docs, Google Sites and Google Talk. The move, coming on the heels of more Gmail outages, is an attempt to provide Google's messaging and collaboration software users with assurances more on par with those for enterprise applications. Meanwhile, Microsoft has pledged to challenge Google and Zoho in cloud computing with a SAAS version of Microsoft Office. - Google hedged its bets against SAAS downtime Oct. 30 by bringing the 99.99 percent uptime service-level agreement it offers Google Apps Premier Edition customers for Gmail to more Google Apps. The SLA extension for Google Calendar, Google Docs, Google Sites and Google Talk applications comes ...   Microsoft's Exchange Isn't the Only Way to Get the Message Out Wed, 29 Oct 2008 15:03:12 -0400 Updated offerings from Gordano and IBM Lotus prove compelling alternatives to Microsoft Exchange Server. - Many people in the business world think there is only one answer to the question, quot;What is your e-mail and collaboration system? quot; Microsoft Exchange Server. However, despite its dominance, there are plenty of options out there for companies looking for a robust and dynamic messaging p...   Should Your Corporate Head Be in the E-Mail Cloud? Wed, 29 Oct 2008 15:00:37 -0400 Big and small providers alike offer hosted or cloud-based collaboration and e-mail systems geared for businesses, with some obvious benefits. - We all have some kind of free hosted e-mail account, whether it's Gmail, Yahoo mail, the mail from your ISP or all of the above. Many people rely on these mail systems to handle their day-to-day personal communications. And businesses recognize this. It's a common practice at many companies to ...   Zimbra Joins Google, Microsoft in SAAS with Class Wed, 29 Oct 2008 14:14:42 -0400 Yahoo's Zimbra messaging and collaboration software unit releases Zimbra Hosted, a SAAS version of its suite. Zimbra Hosted is designed to remove the burden from colleges and universities of running software on their own hardware, a welcome idea during the recession. Zimbra Hosted is also an open-source alternative to competing cloud computing products from Google and Microsoft. - Even as Yahoo struggles to stay afloat with new services, its messaging and collaboration property Zimbra continues to chug along at its own fervent pace. Zimbra released Zimbra Hosted, its first ever SAAS (software as a service) suite, Oct. 28. The hosted version of Zimbra Collaboration Suite (...   Google Sets Up Labs for Google Apps Tue, 28 Oct 2008 16:22:20 -0400 Google Apps follows in Gmail Labs' footsteps, opening up internal applications for external use. Early apps, including Google Moderator, are hosted on Google App Engine. The apps appear to be a way to help jump-start application deployment for the App Engine on Google's Solutions Marketplace, the company's answer to Salesforce.com's AppExchange. - Taking a page from its successful, prolific Gmail Labs group, Google Oct. 28 launched Labs for Google Apps, a set of experimental features for businesses and schools using Google Apps. Built on Google's App Engine, the company's hosted application development platform, the first Labs for Google...

Gartner: High-Performance Workplace

Web Version of Microsoft Office Seeks to Counter Google Apps Tue, 28 Oct 2008 Responding to rapidly changing market conditions, Microsoft said it is building a Web-based version of its Office suite.   IBM Notes Hosting Will Compete With Exchange Service Offerings Mon, 27 Oct 2008 IBM's announcement of Lotus Notes Hosted Messaging is a reaction to customer demand for hosted e-mail services and to a competitive challenge from Microsoft.   Migrating to a Central E-Mail Topology Mon, 20 Oct 2008 Most e-mail upgrades and migrations include at least some topology redesign. In this report we talk about the trends in e-mail topology design and provide perspective on optimizing the architecture.   Roundup of Portals, Content Management and Collaboration Research, 2Q08 Fri, 05 Sep 2008 A summary of the 2Q08 research that Gartner published on portals, content management and collaboration gives a wide view of key trends in this space, including the pervasiveness of consumerization.   Case Study: Credit Suisse Delivers Relationship Management Services That Clients Want Fri, 05 Sep 2008 Credit Suisse needed to provide common interface components for relationship management to private bankers. Its solution satisfied both business and technical requirements.   Create XML Components From Existing Content Thu, 28 Aug 2008 Enterprises considering XML publishing tools must map existing content to XML, specifically DITA. Applications that identify the correspondence between content sources and DITA simplify translation, save time and ensure consistent conversions. The simpler the model, the easier the conversion.   Eight Strategies to Contain Enterprise Portal Costs Fri, 27 Jun 2008 Successfully containing portal environment costs without jeopardizing audience satisfaction requires careful evaluation of eight cost-containment strategies.   Ideas for Cutting Intranet Costs Thu, 26 Jun 2008 Intranets hum along in many enterprises, and therefore are not frequently the target of cost reduction. However, significant amounts of money may be wasted in corporate and departmental intranets. Look at your intranet for some quick cost-cutting ideas.   Strategies for Cost Cutting for the External Web Presence Wed, 25 Jun 2008 Cutting costs in your external Web presence is an achievable goal, as long as you navigate trade-offs that involve risk, maintainability, manageability and control.   The Impact of SaaS on E-Mail Applications Fri, 20 Jun 2008 Software as a service is a minor part of the overall enterprise e-mail market but Gartner expects rapid market expansion in the next five years. Organizations must consider a SaaS provisioning model in any long-term e-mail strategy planning.   Enterprise Portals in the Cloud Thu, 12 Jun 2008 Enterprise portals have been deployed almost exclusively as on-premises solutions. However, interest in enterprise portals delivered through software as a service and cloud-computing-based personal start page offerings is growing.   Findings: Social Learning Platform Emerges to Meet Changing Learner Needs and Expectations Fri, 20 Jun 2008 The allure of social software is changing the traditional model of learning. Vendors of systems for educational and corporate learning must adapt.   Enterprise Goals Should Determine The Selection Of Content Analytics Applications Wed, 12 Nov 2008 Enterprises should use current information needs and goals to select content analytics solutions. Waiting for general solutions that cover all possible information needs will lose the benefits of using the applications today; general solutions may never appear.   Video Killed The Document Czar Fri, 07 Nov 2008 The popularity of video content in enterprises is sure to explode on the heels of a consumerist fascination with it on the Web. Content management is evolving to include images, audio and video.   Case Study: Fujitsu Siemens Computers Migrates to One E-Mail Data Center Fri, 24 Oct 2008 In the course of migrating from Exchange 2003 to Exchange 2007, Fujitsu Siemens Computers consolidated down to one data center for e-mail servers and operations for 15,000 mailboxes. There are lessons to be learned from both efforts.